Frequently Asked Questions

At Lumin Art, we believe art has the power to transform spaces and evoke emotions. Our carefully curated collection of handmade paintings is designed to bring beauty and inspiration to your home. Explore our FAQs to find answers to common inquiries about our collections, shipping, returns, and more.

1. What is Lumin Art?
Lumin Art is an online gallery offering curated collections of fine art, featuring timeless classics, modern designs, and exclusive commissioned pieces.
2. Are the artworks original or prints?
We offer both original artworks and high-quality prints. Each product page specifies whether the piece is an original or a reproduction.
3. How do I know if an artwork will fit my space?
Each product page includes detailed dimensions. We recommend measuring your space beforehand and using tools like AR preview apps to visualize the artwork in your home.
4. Do you offer framing options?
Yes! Many of our artworks come with optional framing choices. You can select from various frames that complement your style.
5. How do I care for my artwork?
To preserve your artwork, keep it away from direct sunlight, moisture, and extreme temperatures. For prints, consider framing them with UV-protective glass.
6. What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for flexible installment payments.
7. Do you ship internationally?
Yes! We offer worldwide shipping. Shipping costs and delivery times vary based on your location and the selected artwork.
8. How long does shipping take?
Processing times vary depending on whether the artwork is in stock or made to order. Typically, domestic orders arrive within 5-7 business days, while international orders may take 10-15 business days.
9. What if my artwork arrives damaged?
If your artwork arrives damaged, please contact us within 48 hours with photos of the damage. We will work with you to replace or refund your order.
10. Can I return or exchange an artwork?
We accept returns within 14 days of delivery for store credit or a refund, provided the artwork is in its original condition. Custom commissions and made-to-order pieces are final sale.
11. Do you offer custom commissions?
Yes! We collaborate with artists to create bespoke artwork tailored to your vision. Contact us for more details on commissioned pieces.
12. How can I contact Lumin Art for further inquiries?
You can reach us via email at customer.support@1o1development.com, through our contact form, or on Instagram @LuminArtOfficial.
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